The story and values behind INS-T Insurance Agency.
INS-T Insurance Agency was founded with a simple belief: insurance planning should feel personal, honest and genuinely helpful — not transactional.
Led by husband-and-wife team Traven and Laureene, INS-T has grown into a close-knit team of licensed agents — rooted in Penang, serving families and individuals across Malaysia.
Every recommendation we make starts with understanding your life, your goals and your concerns — then matching you with the right coverage from Malaysia's leading insurers.
Together they lead INS-T's team of agents with a hands-on, people-first approach — building an agency where clients are treated like family.
We never bury our conscience for sales targets, and never chase awards by cutting corners.
We nurture both ways: educating clients, and growing quality consultants.
Claims and after-sales service are our specialty.
Teammates help each other, back each other, cheer each other on.
Our vision is to become a one-stop financial consultancy.
This isn't just talk: general insurance and estate planning are already up and running.
Our core practice.
Already in service.
Already in service.
Built step by step as we grow.
Meet the team that will be looking after your protection plan.
Meet Our Team